Educational resources on collective consumer protection, developed within the ACT4Consumers project and continuously expanded throughout its implementation.
Representative Actions 101
The basics: what representative actions are, who can bring them, who benefits and what remedies are available.
Legal Framework
Directive (EU) 2020/1828 and the national legislation governing representative actions in Croatia.
Case Studies
Examples of collective redress cases from Croatia, Austria and other EU countries.
Practical Guides
How to prepare a representative action — procedural, strategic and organisational considerations.
Good Practices
Collective redress experience from Austria 🇦🇹, Italy 🇮🇹, Croatia 🇭🇷 and other EU countries 🇪🇺.
For Consumers
Plain-language answers for consumers: what collective protection means for you.